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All our properties are NO smoking units (with the ony exception of the outdoor areas).

 

 

RESERVATION TERMS

 

The RESERVATION can be done with a down payment (30%-50% of total rental amount) through Bank or PayPal.
If you wish to reserve, we will send you the "booking form" with all details.

All rentals longer than 30 days must be formally registered at the tax office within #30 days since the rental starts. If you have an italian fiscal code we could also manage this for you :)

 

Reservation validity: the reservation will be definitely valid and promtly confirmed once the receipt of the money transaction and of the signed booking form will be received.

We'll put an "option" on the property/period you choose for #3 days after sending the booking form; if those documents will be not received within that period (#3 days), we are not responsible if availability will ever change.

If you have troubles with making the payment within #3 days, please contact us :)

 

 

HOW to send a PAYMENT

 

 

THE DOWN PAYMENT can be made through:

 

  • BANK ("Euro" currency only)

 

  • PAYPAL

 

 

THE RENTAL BALANCE can be made through:

 

  • BANK (not less than #15 days before check in).

 

  • PAYPAL (up to #1 day before check in - "instant payment" only)

 

Note: we cannot accept cheques or credit cards.

 

 

A REFUNDABLE SECURITY-DAMAGE DEPOSIT is strictly required within the arrival day.

The refundable security-damage deposit (the amount depends by the property) will be returned in full upon check out if the apartment is in the same condition and without damages as on arrival day.

Feel safe (please check our testimonial-reviews) and let feel us safe too !

We cannot rent any property without a security-damage deposit.

 

 

CANCELLATION POLICY

 

As a precautionary measure, we recommend that you purchase a private insurance (we have not) to cover any eventual financial loss due to unforeseen circumstances which may cause a cancellation.

Please note that if, for any reason, you have to cancel your reservation, the down payment is never "refundable" (!).

A cancellation is quite unsuitable for owners as for tenants.

We like to "stay in your shoes" too :)

So. if you have to cancel ..... we will not "just keep your money" :((

Differently, we will try to let You save your money too :))

In fact, if we will able to rent again the property/period originally booked, we will also keep the original amount* sent valid (proportionally to the period we will able to re-rent), for an other future rental (You can make within #1 year).

* only less any eventual fee applied from bank or Paypal.

 

 

BOOKING AMENDMENTS by Tenant

 

We reserve the right to cancel a reservation if tenant made any change of dates that will reduce the total renting period under the "minimum stay". In this case, tenant accepts that part payment is always lost too.

If tenant abandons the property also loses all rights to any eventual refund or rebate.

Once a rental has been confirmed, any changes (that entail a shorter stay) will be free of charge if made within #90 days before arrival day.
Any changes made later than that time (#90 days before arrival day) will carry a "service fee" equal to the 30% of the nightly rate, multiplied by the number of nights the stay has been decreased by.

Any change made to a rental that not entail a shorter stay (such as arriving #1 day later and leaving #1 day later too), if possible (!), will be free of any charge :)

 

 

 

 

CHECK-IN & CHECK-OUT

 

 

CHECK-IN: tenant's arrival details must be provided to arrange a meeting time.

You can check into your property since h. 15:00.

"EARLY check in": of course, if the apartment will be not busy on day in, we will allow the access also before h. 15:00 :)

But, please note that, we could be not able to "guarantee" any early check in. In fact, it depends by multiple facts we could not know in advance (as any other check out time).

"LATE check in" (later than h. 20:00): any late check in must be NOTICED IN ADVANCE.

Of course, if noticed, we will try to guarantee check in at any time ......always without any extra fee ;)

CHECK-OUT: no later than 10.30 AM. Of course, upon request, we will try to accommodate a late check out. Please note that, we cannot "guarantee" any late check out. In fact, this possibility depends by multiple facts we could not know in advance (as any other check in time).

 

 

 

ALTERATIONS & CANCELATIONS by Owner

 

 

If, for any reason beyond our control, we will be unable to provide the booked property, we reserve the right to accommodate the tenant in an other property which will be of equal or greater quality. If the tenant does not wish to accept this change, the booking will be cancelled and the amount paid will be refunded in full. The tenant will be reimbursed the difference if the new apartment is cheaper; if it is higher, nothing is due.

 


If you have any questions, please, do not hesitate to contact us :)

 

Best Regards and..... Arrivederci a Roma !

 


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